Privacy Policy – CodeCraft Tools
Effective Date: 30-April-2016
Last Updated: 01-May-2016
CodeCraft Tools (operated by CodeCraft Advisory Limited) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
a. Information you provide voluntarily
- Name and email address – When you contact us via email, request a license, subscribe to updates, or submit support requests.
- Any content you include in messages or forms (e.g., bug reports, feedback).
b. Information collected automatically
- Usage data – Pages visited, tools used, time spent, feature interactions (to improve performance and user experience).
- Device & browser information – Browser type, operating system, approximate location (country/city level), referrer URL.
- Cookies and similar technologies – See Section 4 below.
c. Information from third-party services (if applicable)
- If you log in via a third-party (e.g., OAuth), we may receive your public profile information (e.g., name, email) only with your consent.
We do not collect sensitive data (e.g., health, financial, political views) unless you explicitly provide it in a support message (which we advise against).
4. Cookies & Tracking Technologies
We use cookies to enhance your experience, analyze site performance, and remember preferences.
Types of cookies we use:
- Essential cookies – Required for core functionality (e.g., tool processing, security). Cannot be disabled.
- Analytics cookies – Help us understand how visitors use our site (e.g., Google Analytics). You can opt out via browser settings or our cookie consent banner.
- Functional cookies – Remember your preferences (e.g., theme, language).
You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect some tool features.
7. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
Encryption in transit (TLS 1.2/1.3)
Access controls restricted to authorized personnel
Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights (GDPR, CCPA, and similar laws)
Depending on your location, you may have the following rights:
- Access – Request a copy of the personal data we hold about you.
- Rectification – Correct inaccurate or incomplete data.
- Erasure (Right to be forgotten) – Request deletion of your data.
- Restriction – Limit how we use your data.
- Data portability – Receive your data in a structured, machine-readable format.
- Object – Opt out of legitimate interest processing (e.g., analytics).
- Withdraw consent – For any processing based on consent (e.g., newsletters).
To exercise your rights, contact us using the details in Section 10. We will respond within 30 days.
By using CodeCraft Tools, you acknowledge that you have read and understood this Privacy Policy.
2. How We Use Your Information
We use the collected information for the following purposes:
Purpose
Legal basis (GDPR)
Provide, maintain, and improve our tools and website
Legitimate interest
Respond to inquiries, support requests, or bug reports
Contract / Legitimate interest
Send important service updates (e.g., downtime, security notices)
Legitimate interest
Send optional newsletters or promotional emails (with your consent)
Consent
Analyze usage trends and fix technical issues
Legitimate interest
Prevent fraud, abuse, or security incidents
Legal obligation / Legitimate interest
We will never sell your personal data to third parties.
3. Data Retention
- Contact & support data (name, email, message content): Retained for up to 2 years after last interaction, then anonymized or deleted.
- Usage analytics: Aggregated or anonymized after 14 months.
- License records: Retained as long as your license is active + 1 year for accounting/tax purposes (where required).
You may request deletion of your data at any time (see Section 8).
5. Third-Party Services
We may use trusted third-party services that process data on our behalf. Each has its own privacy policy.
| Service | Purpose | Data shared |
|---|---|---|
| Google Analytics | Website analytics | Anonymized IP, browser data |
| Cloudflare | Security & CDN | IP address, request headers |
| Stripe / PayPal (if paid tools) | Payment processing | Billing name, email, transaction ID (no full card details) |
| Email service provider | Newsletters (opt-in only) | Email address, name |
We do not allow third-party advertising networks to collect personal data for targeted ads unless you explicitly consent via a separate notice.
6. User Data Processed Through Our Tools
- Files or data processed via online tools (e.g., image compression, PDF conversion) are not stored permanently unless explicitly stated.
- Files are temporarily held in memory or on disk for processing, then deleted immediately (typically within minutes).
- For tools that require temporary storage (e.g., batch processing), files are automatically purged within 24 hours.
- We do not access, view, or retain the content of user-uploaded files except to perform the requested operation.
Exception: If you explicitly upload a file to our support team for debugging, we will delete it immediately after resolution.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
10. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us:
Email: [email protected]
11. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. For material changes, we will notify you via email (if we have your address) or a prominent notice on our website.
We encourage you to review this policy periodically.